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During Shipping

Can I change my shipment's delivery address after my package has shipped?

Can I delay my shipment's delivery date after my package has shipped?

How do I add a signature requirement?

What do I do if I forgot to include the apartment number when booking my shipment?

What do I do if my bike is delayed?

What does "Civil unrest" mean on my tracking?

What does "Global Health Delay" mean on my tracking?

What happens if I ship a box with dimensions or weight that are different from what I booked?

What happens if my bike goes missing?

What if my bike’s tracking shows a “Hazardous Materials Violation” or “Hazardous Material Irregularity”?

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