Shipments are audited up to 3 times during transit. If a shipment's actual dimensions and weight do not match booked dimensions and weight, it may be delayed en route, and you may be subject to additional fees. Such shipments are also more susceptible to damage as they may end up getting incorrectly sorted by size. Please note that we are not able to update a shipment's dimensions after pickup or dropoff.

Maximum dimensions are 165 Girth Inches (GI = L+(2xW)+(2xH)) domestically and often 157 GI or lower internationally. Shipments which fall above these sizes are subject to very high fines and possible reroute or carriage method transfer fees.