You can take your packed box or case directly to a UPS Customer Center, UPS Store or third party location. Please note that some dropoff locations may charge a dropoff fee, and some will not have the ability to print your label or may charge you to print your label, so we suggest labeling your box prior to dropoff whenever possible. If you need help finding a dropoff location, please contact our Support Team, or check this online tool. Hours and deadlines for daily dropoffs vary by location, and we suggest you call ahead to confirm them. Be sure to ask for a receipt when you dropoff your box or case.


You can also work with a local bike shop in our Bike Shop Finder to have them serve as a dropoff location for your bike. Please contact them in advance to make this arrangement and find out whether they have a regularly scheduled pickup or whether you need to book one with your order.