All shipments that cross an international border or go to and from a U.S. Territory are subject to assessment for clearance (such as duties, taxes and brokerage fees). We prepay these fees to facilitate the customs clearance process. For some international shipments, recipients may be able to apply directly directly to customs to request a possible rebate of clearance fees that would be paid directly to the recipient. BikeFlights.com can not refund clearance fees. See also "How do I apply for refund or get a rebate of duties or taxes for my international shipment?"