Whenever a shipment crosses an international border or ships to and from US Territories, it is subject to assessment for clearance (such as duties, taxes, brokerage and other fees). Clearance fees vary based on where you are shipping to and from, your shipment contents and the purpose of your shipment. We prepay these fees to streamline the customs clearance process. Bikeflights cannot refund clearance fees.

Please note that when shipping items owned for less than six months, your shipment may be considered a "commercial" shipment, and clearance fees will be based on the value of those items.

Please also note that Move/Relocation and Vacation/Event shipments will be charged a flat rate to cover brokerage costs and other fees associated with the customs import process.