Our labels arrive in your email inbox as a .pdf formatted file. You can print them yourself at home or at work, or if you are traveling, you may be able to print them at your hotel. Our partner carriers and partner bike shops are often able to print your label for you. We suggest that you contact them in advance to confirm that they can do so and to find out if they charge a fee for doing so.

To prevent the loss or delay of your bike shipment, please follow these instructions on how to attach your labels:

  1. Remove all old labels and markings from the outside of your box or case. This includes shipping labels, barcodes, HAZMAT and warning stickers, etc.
  2. Put Label 1 inside your box or case, in the event that your outside labels become unreadable or are removed during transit.
  3. Affix Labels 2 and 3 to the outside of your box or case. If using a hard or soft case, afx labels using a luggage tag.

The label will come with three copies and instructions listed: