You can easily ship to or ship from an AirBnb, VRBO or other rental. Here’s how:

• Enter the name of the person associated with that address as the “ship to” recipient’s name when you book.
• Correctly enter the address(es), including any suite, unit or apartment numbers, into the “ship to” or “ship from” field when you book.
• Enter “Hold For” + “Your Name” in the “Address 3” field.

To ensure safe delivery and pickup, confirm the best practices with your rental host. UPS will not deliver your bike to you at an address that is not associated with you. 

Remember that if you select $500 or more of Premium Protection when booking, a signature will be required upon delivery. 

If no one will be unavailable to sign for your shipment on the scheduled delivery day, or if your shipment does not require a signature but you would prefer it not be delivered unsecured, we will gladly reroute your package to another location where you could pick it up, such as a UPS location, local bike shop or other location of your choosing. When you reroute a package, you are charged a reroute fee of $27.

Another option is to contact us to request UPS delay delivery. See also “Can I change my delivery date?”.