You can easily ship to or ship from an AirBnb, VRBO or other rental. Here’s how:

• Enter the name of the person associated with that address as the “ship to” recipient’s name when you book.
• Correctly enter the address(es), including any suite, unit or apartment numbers, into the “ship to” or “ship from” field when you book.
• Enter “Hold For” + “Your Name” in the “Address 3” field.

UPS will not deliver your bike to you at an address that is not associated with you. 

Remember that if you select $500 or more of Premium Protection when booking, a signature will be required upon delivery. 

If no one will be unavailable to sign for your shipment on the scheduled delivery day, or if your shipment does not require a signature but you would prefer it not be delivered unsecured, we will gladly reroute your package to another location where you could pick it up, such as a UPS location, local bike shop or other location of your choosing. When you reroute a package, you are charged a reroute fee of $27.

Another option is to contact us to request UPS delay delivery. See also “Can I change my delivery date?”.